FAQs

We are able to cover all of Adelaide including areas like Salisbury, Hallet Cove, Flagstaff Hill and Morphett Vale due to our location, but we just get in touch wherever you are to see how quickly we can be of service!

Here at Statewide we specialise in the “HOT water extraction” method because it will remove more dirt, stains and foreign matter than any other cleaning system. This is the reason why carpet manufacturers recommend this system to clean and maintain their carpet.

Yes. Foreign matter including Dust Mites and their faeces which can aggravate Asthma and cause allergies will also be removed by steam cleaning your carpet. Regular cleaning will also make your surfaces more germ free and safer for you and your family.

Statewide always abide by the health and safety protocols that exist within the cleaning industry, and all our cleaning methods are completely safe and non toxic for use around pets and children. We do recommend that pets and children stay off damp carpets until they are completely dry (where possible) as this will help to prevent slips and falls.

Our team will happily move any furniture required, but we would request you remove small breakable items from the room beforehand.

Most carpets dry within about two hours, however the period of time that it would take a carpet to dry depends on other factors including how soiled your carpets were and the weather. Our cleaners are very experienced and should be able to estimate the time it would take once they arrive at your property.

The deodoriser in our cleaning solution will deal with most pet odours. We use professional spotters specificity designed for the removal of urine.

Simple. We are fast, friendly, effective, competitively priced, and above all we offer a 100% guarantee. On top of that we have a great reputation with over 17 years experience in Adelaide.